Act with impartiality to answer customer questions, protect their insurance interests and tailor personalized solutions to their lifelong needs.
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Support the insured in contracting and managing insurance, intermediating the relationship with the insurer, providing advice and assistance, especially in delicate moments such as the occurrence of claims, to ensure protection and efficient resolution.
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Providing assistance in the analysis and management of policy coverage, considering the specific risks of each client, supporting the reporting of claims and monitoring the entire process until regularization and closure by the insurer.
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The broker's services are free to the client. The broker is remunerated by the insurer with a percentage of the premium, in exchange for support in insurance management, including underwriting, payments, claims and adequacy of coverage to the client's risks and assets.
Read MoreLearn about the three phases of our customer support process.
Risk Identification: Complete profile survey and mapping of possible exposures.
Solution Analysis: Careful evaluation of available options to meet customer needs.
Control and Monitoring: Constant monitoring, focusing on effectiveness and coverage updates.
